Help

Help - Intech Credit Union

Frequently Asked Questions
Most Frequently Asked Questions

General

Loans

BPAY


Who can join Intech Bank?
Intech Bank customers traditionally work in the technology sector. We also welcome their families and friends. Once a customer you can remain one for life, even if you change careers.

How do I become a customer?
Contact us to open your membership.

What is the BSB Number?
BSB: 802-351
Quote this BSB number and your individual membership number to manage your electronic debits and credits within Australia.


Outside Australia
To send and receive money overseas please click here.


What do I do if my VISA Card is lost, stolen or damaged?
1. In the event of loss or theft, report your card to the VISA hotline immediately on 1800 648 027.
2. If your card is lost, stolen or damaged, complete the Replacement VISA application form
3. Print and sign the form
4. Send the form to us via standard mail or fax

How do I change my PIN?
PIN change terminals are available at our branches at St Leonards, Cumberland Forest and Southbank.

Is Intech Bank as safe as a bank?
Intech Bank is a division of Bank Australia and is supervised by the Australian Prudential Regulation Authority (APRA) – the same Federal government authority that regulates the banks. APRA requires all financial institutions to maintain minimum standards to ensure the security of member's funds.

What ATM's can I access?
Any ATM in Australia.

Loans
Can I apply for a loan online?
Please visit our Loans page for more information.

BPAY
What is BPAY?
BPAY is an Electronic Bill Payment System which enables to pay all your bills which have a biller code via the Telephone Teller or Internet Banking.

How do I Register for BPAY?
Internet BPAY: Simply request to be registered for Internet Banking by completing the registration form and you will automatically have access to Internet BPAY.

Telephone BPAY: Simply request to be registered by completing the registration form.

Does Intech charge any fees associated with BPAY?
No, at Intech BPAY is a free service for members.

Can't find the answer you're looking for? Please
contact us.

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